{"id":63046,"date":"2018-01-26T07:48:52","date_gmt":"2018-01-26T12:48:52","guid":{"rendered":"https:\/\/wp.enchantedhome.com\/blog\/?p=63046"},"modified":"2018-01-26T07:25:03","modified_gmt":"2018-01-26T12:25:03","slug":"follow-recent-customer-polls","status":"publish","type":"post","link":"https:\/\/wp.enchantedhome.com\/blog\/2018\/01\/26\/follow-recent-customer-polls\/","title":{"rendered":"A follow up to the recent customer polls"},"content":{"rendered":"

Hello friends.\u00a0 First, thank you SO very much for participating in my recent polls the other day. Secondly time to announce the two lucky winners of the melamine (chosen via random number picker) , congratulations goes to-<\/p>\n

#4 ANNE DENT<\/span><\/h2>\n

and<\/span><\/h2>\n

#259 CHER<\/span><\/h2>\n

Please email your shipping info to info@enchantedhome.com so your beautiful melamine can be on it’s way!<\/p>\n

__________<\/p>\n

Moving along…..I cannot tell you just how important and valuable hearing what you have to say is. I take everything to heart and read over every single comment. It was such fun to collect the data and read over your many many comments. And you gave such\u00a0 insightful, useful\u00a0 feedback, tons of wonderful recommendations but mostly you validated all I love doing so THANK YOU!<\/p>\n

It was so amazing and validating to hear how excited you are over all my new products, made me feel so good about the decisions I have made, as when you go on this journey of creating and manufacturing, sometimes it requires a leap of faith and your wonderful words, compliments and encouragement made that leap so worth it!<\/p>\n

As there are not pictures that correlate to all the text which is lengthy in this post, figured it would be a great post to add random blue and white pictures…why not. We know that never gets old:)<\/p>\n

If you missed the post where I unveiled all the exciting new things coming this way, click here<\/strong><\/a><\/span><\/p>\n

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There were some general “themes” or recurring comments so thought I would first address those, while saying thank you because 99.9% of you had such glowing reviews, I found myself blushing while reading them:)<\/span><\/strong><\/p>\n

1.<\/h2>\n

MANY<\/strong><\/span> asked about occasional free shipping<\/strong><\/span>. Citing that many sites offer it regularly or some offer it occasionally. Point well taken. My prices are very competitive FOR WHAT THEY ARE and we are a small company so those are two reasons why we do not offer free shipping. I operate on narrower margins than many companies.<\/p>\n

HOWEVER <\/strong><\/span>I get that free shipping makes a deal awfully sweet. So I promise as soon as\u00a0 my IT person is back to working, we will offer a free shipping day. See? You ask and you shall receive. I cannot say this will be a regular occurrence but I can say that I will occasional do this at least once a season.<\/p>\n

\"\"<\/a><\/p>\n

2.<\/h2>\n

Most found my prices to be on par or less than<\/strong><\/span> what they would expect but I did get a few people who thought some porcelains were on the higher side. Allow me to explain- there are porcelains and there are porcelains<\/em>. There is indeed a difference and mine are the latter.<\/p>\n

The porcelains you typically find in lets say Marshalls or Home Goods are typically bright white and bright blue, shiny machine made porcelains. These are made with decals and are NOT hand painted as mine are. My porcelains have an entire centuries old art behind them and I am including this video which I have shared in the past but\u00a0 its so good it bears sharing once again. It will give you a real appreciation for the pieces you buy from me and just what goes into making them.<\/p>\n